Michele McFarland  - Director of Nutrition Services at Bon Secours Mercy Health The Jewish Hospital in Cincinnati, OH

I would like to recognize my Director of Nutrition Services, Michele as one of AVI's Hospitality HEROES!

 

Penny Stevens - Office Supervisor at the Lafayette, IN Branch in Lafayette, IN.

I have recently transferred to the Lafayette, IN Branch, where Penny has been very helpful in getting me acclimated to the branch and team members.

 

Troy Merrill - Route Floater at the New Stanton, PA Branch in New Stanton, PA

Troy has been a great asset to  the Woolrich Depot Warehouse. He is a team member who gets the job done.

 

Sandra Zyvith - Customer Service Attendant at the New Stanton, PA Branch in New Stanton, PA

Sandy always makes sure her customers are happy.

 

Patricia Keltz - Customer Service Attendant at the New Stanton, PA Branch in New Stanton, PA

Patricia always makes sure her customers are happy.

 

Sean Douglass - Utility Worker at McDaniel College Englar Hall in Westminster, MD

Sean comes to work daily with a positive spirit. He works to complete a task, no matter how daunting the task may be. Sean does what is asked of him without complaints. We are happy to have him with us!

 

Reina Juarez - Food Service Worker at McDaniel College Englar Hall in Westminster, MD

Reina is a huge blessing in our kitchen. She works hard and is very efficient. She will often receive or pick up tasks that are outside her normal job. She completes them with the utmost precision. Her motherly presence in the kitchen brings light to the atmosphere!

 

LaRonda Mason - Sous Chef at Lexmark International Building 3 Café in Lexington, KY

LaRhonda has worked a total of 4 months now, and she has done such a wonderful job here at Lexmark International. She has gone above and beyond to make it a great place to work; always helping her workmates. Thank you LaRhonda for all that you do.

 

Amy Brady - Operations Manager at the Erie, PA Branch in Erie, PA

Amy visited on Saturday, a Customer Service Attendant in Conneaut, OH who was having a bad day. Amy shows great commitment and character to her team.

 

Sandra Williams - Food Service Worker at the Hospital of the University of Pennsylvania Main & Patient in Philadelphia, PA

Sandra is always so upbeat and engaging! She knows her customers and is always willing to go above and beyond. She truly cares about helping and taking care of her guests and exemplifies AVI hospitality and customer and guest focus.

 

Cheryl Ebron - Food Service Worker; Maurice Wilson - Utility Worker at the Hospital of the University of Pennsylvania Pavilion in Philadelphia, PA

One of our guests believed he had accidentally thrown his keys away in the trash container in the cafeteria. Without hesitation, both Cheryl and Maurice put gloves on and began to dig through the trash to try to assist. The guest was so appreciative of their willingness to go above and beyond to help him. Thank you both!

 

Lisa Amoako - Cashier at Good Shepherd Penn Partners Rittenhouse in Philadelphia, PA

Lisa did a unbelieve job at our Grand Opening of the Rittenhouse Cafe. She was greeting all of our customers with such an enthusiastic attitude it was infectious!!!!!!!!!!!!!!!!!!!! We received so many positive customer comments about her and our new fresh food program.

 

Dustin Miles - Director for Market C Systems at Headquarters Equipment Technology Center in Warren, OH

Dustin is an amazing asset to AVI. He always goes above and beyond with a great attitude. We recently collaborated on a project which didn't go as smoothly as expected. His positive attitude and patience made all the difference in the world. Thank you for all that you do every day Dustin!

 

Linda Grueninger - General Manager at Fifth Third Bank-MOB in Cincinnati, OH

Linda encourages her team members to join her in participating in café celebrations (Opening Day, Mardi Gras, Pi Day, National Cookie Day, etc.) This engagement keeps her customers excited to visit our café and has greatly increased her positive customer feedback. Great job!!!

 

Madison McGeorge - Cashier at Fifth Third Bank-MOB in Cincinnati, OH

Madison comes to work smiling every day. Her joyous personality makes working next to her great. She is cross-trained on most stations and is willing to jump in anywhere needed.

 

Melissa Inskeep - Sous Chef at Honda MAP North in Marysville, OH; Andrew Brady - Grill Cook at Honda MAP West in Marysville, OH

Both Missy and Andrew have a long-term goal of breaking $1200 in sales on the 2nd shift. On March 24th, they did it! There are only two team members on the second shift and they have been creating extra entrees to reach this goal. They go above and beyond for their guests and drive sales. Way to go team!

 

Linda Kinninger - Sous Chef at Honda Anna Engine South in Anna, OH

Linda has gone above and beyond for her team at AEP South. During a transitional time for Management at this particular location, Linda stepped up to the plate and filled those shoes! She's knocked it out of the park and has made the transition so much easier for her team. Way to go, Linda- keep up the exceptional work!!!

 

Alissa Stewart - Sous Chef at Honda Anna Engine West in Anna, OH

Alissa has gone above and beyond to make things easier for all parties involved with our management transition. She has taken on more responsibilities and led her team during this trying time. Thank you for all that you do and keep it up the great work!

 

Sharon Wiest - General Manager at Mount St Joseph University - Seton Dining in Cincinnati, OH

Sharon goes above and beyond for the students and team on campus each day. She works one of the weekend shifts each week to make sure her team gets to have a weekend day off.

 

Jeff Day - General Manager at Amazon KCVG in Erlanger, KY

Jeff assumed the role as the General Manager on an Interim basis in September of 2021. His love of food and customer interaction has made him well-loved and respected at Kroger State. He has fun with the customers daily.

 

Kevin Malone - General Manager at Tri-Health Norwood Wall Street in Norwood, OH

Kevin always has a smile on his face, even though he is currently short-staffed. Kevin's customers always see his best side as he laughs and has fun with them daily. He turns lemons into Lemonade!

 

Michelle Meador - Resident Director at FIS - Fidelity National Information Services in Cincinnati, OH

Michelle's personality is fun, lighthearted, and full of energy. She loves to interact with her customers and with her team. She makes sure to give 110% to everyone daily.

 

Tracy Harden - General Manager, Katie Delgado - Executive Chef, Meredith Shultz - Food Service Worker, Tracy Crady - Cook, Rob Barstead - Grill Cook at Global Payments Inc. in Jeffersonville, IN

The client shared, "We are so thankful for the partnership and friendship with your team. You are truly an extension of Heartland values and you all love our people so well."

 

Mark Spinelli - General Manager at 84.51 LLC in Cincinnati, OH

Recently, Mark put together an Opening Day celebration, in which the client continued to increase the guest count after the initial request. He never let it get to him and he put together an amazing event for the associates of 8451. The client was raving about the event for several days after.

 

Tom Galea - Operations Manager at the Hebron, KY Branch in Hebron, KY

Tom has taken on a very large account within our branch as well as many other items which are within his area of responsibilities and has done so very well! He has put in extra hours whenever needed. I appreciate everything he does.

 

Blake Clary - Operations Manager at the Hebron, KY Branch in Hebron, KY

Blake always goes above and beyond to help his teammates, even when he could be doing other stuff. He always makes time for others and makes sure they succeed in what they are doing. Nice Job!

 

Arlisa Frederick - Grill Cook at Bon Secours Mercy Health St Elizabeth Boardman, in Boardman, OH

Lisa is an amazing team member who comes to work daily with a smile on her face. She is bubbly, kind, and her positive attitude rubs off on everyone around her. She is truly a blessing to have on our team.

 

Mirna Rivera - Cook at Bon Secours Mercy Health St Elizabeth Boardman Hospital in Boardman, OH

Mirna is an amazing Chef and one of the hardest workers at our account. She puts all of her love and devotion into the recipes she serves in our café.

 

Nicholas Loveland - Receiver at Bon Secours Mercy Health St Elizabeth Boardman Hospital in Boardman, OH

Nicholas' willingness to cover any open shift and any roles has been a blessing. Thank you for all that you do!

 

James Knight - Sous Chef at Tri-Health Baldwin in Cincinnati, OH

Feedback was received from a customer on April 22nd. The customer stated, "Hello - I just wanted to take a minute to recognize James at Baldwin. He consistently provides the best customer service that I have ever experienced. Anything he cooks is always good. It amazes me how they keep such good attitudes when they are short-staffed. I truly hope James is recognized for the service he provides."

 

Suzette Pickens - Service Route Driver at the Bellaire, OH Branch in Bellaire, OH

We received a phone call at the branch from a client stating, what a wonderful job Suzette does and that they wanted AVI to know how much they appreciate her hospitality towards them. Thank you, Suzette, for your continuous hospitality to our clients.

 

Sylvester Beard - Service Route Driver at the Bellaire, OH Branch in Bellaire, OH

Thank you for always taking care of your customers. Clients and customers always compliment how he always has a smile on his face and how he takes care of their needs.

 

Jake Reed - Head Cook at Oberlin College Stevenson in Oberlin, OH

Jake not only helps lead the union team at Oberlin College, he also leads by example. He picks up overtime shifts, has NEVER called off since AVI came to the campus almost two years ago, and helps out with other dining hall needs. Jake always has a laugh to share with his fellow team members and keeps the momentum going when the kitchen needs a push. We’re thankful to have Jake on our team!

 

Kirk Pritchett - Utility Worker at Oberlin College Stevenson in Oberlin, OH

Kirk Pritchett has been with our team at Oberlin College for just a few months but you couldn’t tell based on the trust and reliability he’s built with his colleagues and management. He’s hit the ground running in his role and takes on anything thrown at him with professionalism and a positive attitude. He picks up extra shifts, keeps himself well organized, is punctual, and is an absolute pleasure to work alongside. Thank you Kirk for everything you do!

 

Dorina Gjeka - Patient Services Ambassador at the Hospital of the University of Pennsylvania Pavilion in Philadelphia, PA

I would like to recognize Dorina for her dedication and impeccable customer service. Dorina recently received a heartfelt letter from a patient recognizing her for her dedication to food services, customer service, and overall being a kind person. Thank you, Dorina for providing such excellent service to not only this patient but all patients.

 

Terry Newcomb - Assistant Manager at Saint Anselm College Coffee Shop in Manchester, NH

Terry is dedicated to her job and the students she serves. She knows every senior by name and what they like to eat. Terry is the most proactive professional I know. Her love for the students and the college makes her a true spokesperson for what a "Hospitality Heroine" should be.

 

Adam Townsend - Catering Delivery Driver at Saint Anselm College Catering in Manchester, NY

Adam's hard work behind the scenes keeps Davison Hall running smoothly. Thank you Adam!

 

Sylvester Carrick - Chef at DHL CVG Flight Meals in Erlanger, KY

Sly always gives 100% and ensures we have ALL supplies needed to fulfill the demands of our flight meals and clients. He arrives ready to work and to lead his flight production team. Thank You for all you do Sly!

 

Bradlee Kelsor - Receiver at DHL CVG Flight Meals in Erlanger, KY

Bradlee comes to work eager to assist the flight team by catering airplanes, making polar meals, cleaning our fleet of vehicles, and putting away 200 plus pieces of product 3 days a week. His hard work and loyalty to AVI are much appreciated. Thank you for ALL you do!

 

Linda Grueninger - General Manager at Fifth Third Bank-MOB in Cincinnati, OH

Linda always makes sure that all the numbers and price increases are being added on a daily basis, which helps keep our food costs in line. Thank you for all the extra help.

 

Cheyenne Montemarano - Executive Chef at Bon Secours Mercy Health St Joesph Health Center in Warren, OH

Cheyenne always goes the extra mile for her team and puts the customer first in the cafeteria!! Receive multiple compliments from patrons weekly.

 

Shannon Torres - Food Service Worker, Rosalinda Ruiz - Barista, Michelle Harris - Barista at Bon Secours Mercy Health St Vincent Medical Center in Toledo, OH

These team members have been recognized by hospital associates multiple times for the amazing customer service they provide every day. The positive impact they make on our customers does not go unnoticed. Thank you for all that you do team!

 

Sam Etherton - Executive Chef at  Bon Secours Mercy Health St Vincent Medical Center in Toledo, OH

Sam stepped up to fill in at another facility due to an emergency staffing situation. His hard work and dedication to our success make him a great leader. Thank you so much, Sam!

 

Rick Duttry - Service Technician at the Butler, PA Branch in Butler, PA

Thank you, Rick, for helping out and fixing a machine for us at the Bellaire, OH Branch. It was a long day but we got the machine fixed due to your willingness to help out. Thanks for being a team player in Bellaire.

 

Michelle Meador - Resident Director at FIS - Fidelity National Information Services in Cincinnati, OH

"I manage our Client Experience Center and onsite Corporate Events here at FIS in Cincinnati, Ohio. Planning events as I am sure can be very overwhelming, with all the preparation, details, and then last-minute changes. Working with Michelle, I know the Food and Business is something I do not need to fret about. She is easy to work with and gets the details just perfect. I love being able to work with her. Our customers love the food selections, quality, and taste. She makes it easy to look like a rock star….when I know it is all her! In a world where all we hear about are the negatives….just wanted to let you know she is truly a great partner!" Lynn M. Rhoads, VEMM Vice President, Brand Experiences and Global Events Strategist

 

Elizabeth House - Barista  at Mercedes-Benz U.S. Plant 1 Starbucks in Vance, AL

Liz has operated our Starbucks and built a great following. Our guests know when they get in line that their special drink will be ready and waiting. Our client has told us many times how great she is.

 

Brent McDannold - Operations Manager at the Canton, OH Branch in Canton, OH

Thank you, Brent, for spending three days at the Bellaire, OH Branch with pricing. You are a true team player helping and wanting to go on your own to change the prices. Thank you for teaching my team how to change prices, Appreciate you being a team player in Bellaire.

 

Brandon Steed - Route Supervisor at the Bellaire, OH Branch in Bellaire, OH

Thank you, Brandon, for helping out on your day off installing and pulling machines. Also for your assistance with a piece of equipment for our client. We appreciate your willingness to always go the extra mile to help out. Thank you for being on Team Bellaire.

 

Jennifer Bachman - Office Supervisor at the Bellaire, OH Branch in Bellaire, OH

Jennifer, thank you for helping with getting the Wi-Fi fixed at the branch, You always have a smile and a willingness to help out. Thanks for being on Team Bellaire.

 

Sharon LeBlanc - Grill Cook at Bon Secours Mercy Health St Elizabeth Boardman in Boardman, OH

Sharon put together a memorial display to honor our soldiers, and she always goes above and beyond our expectations.

 

Susan Ravotti - Cook at Bon Secours Mercy Health St Elizabeth Boardman in Boardman, OH

Susan is always available to cover an open shift. She works a double shift when needed, to support and keep our operation running smoothly.

 

Sharon LeBlanc - Grill Cook at Bon Secour Mercy Health St Elizabeth Boardman in Boardman, OH

I would like to recognize Sharon for her hard work and dedication. She brought amazing ideas to transform the retail café and worked with management to complete it.

 

Pam Purses - Patient Services Ambassador, Gina Daniels - Patient Services Ambassador at Aultman Hospital - Main in Canton, OH

Pam and Gina have been recognized by a patient for wonderful service and for going above and beyond while she was in the hospital. The patient was very happy with their customer service and her meals. Gina has received additional comments from patients about being a wonderful server.

 

Denisha Mack - Patient Services Ambassador at Aultman Hospital - Main in Canton, OH

Denisha received a personal note from the nursing team on CCU thanking her for being helpful with patients and for being such a positive employee! Also, a patient shared with us, "what a blessing it is for us to have an employee like her." She has a way of getting people out of the dumps with her great personality.

 

Tiffany Monick - Patient Services Ambassador at Aultman Hospital - Main in Canton, OH

Tiffany received multiple thank you notes from patients. One note from a patient said,  "It was a joy to meet you. Your kindness and thoughtfulness were greatly appreciated." Also, the Cardiac Care nurses have given her hand-written notes thanking her for being so positive and helpful with their team.

 

Karen Schoppelrey - Diet Technician at Aultman Hospital - Main in Canton, OH

A Nurse said that Karen was a tremendous help in getting a patient to respond. "She was the only person I witnessed who the patient would calmly and rationally interact with. Karen was able to encourage this patient to take her medications as well as decide on meal options. Karen was very kind and helpful to both my patient and myself. I am grateful for her support."

 

Kristina Harbour -Branch Manager at the Sidney, OH Branch in Sidney, OH

Kristina has made a huge impact in the short time she has been with us. She has improved staffing and made sure all of the customer's needs are met. Everyone Kristina comes in contact with feels appreciated for her undivided attention. What a great asset to have at AVI!

 

Stephen Fooks - Patient Services Ambassador at the Hospital of the University of Pennsylvania Pavilion in Philadelphia, PA

The patients and nurses on Stephen's floor adore him. He is described as kind, helpful, passionate, and caring by patients. One nurse states, "He is so passionate about caring for these people even if it's by getting their order correct or bringing them an extra boost." He is always willing to lend a helping hand. Another nurse stated, "He was bringing a tray to one of my patients who pushed their call bell for towels and he went himself to go get them for the patient because he knew I was swamped." We are all so thankful to have Stephen on our team and appreciate all of his hard work every day!

 

Kaely Smith - Administrative Assistant at Headquarters Service Center in Warren, OH

Yesterday and today, we received compliments from prospective vendors whom we met at Headquarters. Kaely's upbeat, positive attitude and prompt, effective communication while setting up our meetings were a great first impression of AVI for our guests!

 

Arlisa Frederick - Grill Cook at Bon Secours Mercy Health St Elizabeth Boardman, in Boardman, OH

Arlissa does a great job in our cafe. She always has a smile and a kind word for our guests and co-workers. She deeply cares about the work she does, and does her best to help others every day! Thanks, Arlissa!

 

Lisa Fitzgerald - Cook at Bon Secours Mercy Health St Elizabeth Boardman, in Boardman, OH

I'd like to recognize Lisa for her daily positive outlook and attention to detail. Her positive vibes spread throughout the kitchen making it a better day for all of us.

 

Cheyenne Montemarano - Executive Chef at Bon Secours Mercy Health St Joesph Health Center in Warren, OH

Cheyenne is unstoppable! No matter what situation is thrown her way, she finds a solution. Her menus and retail planning are top-notch and help make St Elizabeth Boardman a showcase account. I'm sad to see her leave here, but I am proud to see her take on a new role as an Executive Chef at St Joseph Health Center. She'll help make her new account shine.

 

Ralph Wilson - Fleet Manager at Headquarters Fleet and Vehicle Maintenance in Warren, OH

I want to give a big THANKS, to Ralph for his help with getting two grills dropped off for a catering at the Bellaire, OH Branch. His quick response is greatly appreciated as he made a stressful day stress free.

 

Dana Morris - Warehouse Supervisor at the Bellaire, OH Branch in Bellaire, OH

Thank you, Dana! You and your team keep the warehouse neat and clean. I appreciate the ownership you took with painting lines so all of the trucks can park inside the branch building.

 

Jennifer McStoots - Assistant Manager at DHL CVG Building 1 in Erlanger, KY

Jennifer works right along with her team to give our customers the best cafe experience.

 

April Stuart - Head Cook at Alfred University Ade Hall Dining in Alfred, NY

During reunion weekend, April was thrust into the lead FOH role when the Director became unavailable to be on campus. She did a fantastic job keeping everyone on task, ensuring all events were successful! She received high praise from our client, who said, "April is amazing! She handled all the challenges she faced calmly and directly" April stepped up her game during a busy weekend.

 

Daniel Branham  - Director of Nutrition Services, Sam Etherton - Executive Chef at Bon Secour Mercy Health St Vincent Medical Center in Toledo, OH

Our kitchen at St Anne Hospital had to be shut down unexpectedly for some repairs, and Daniel and Sam helped coordinate the cooking and transportation of food from his account to ours. We were able to feed our patients hot lunches and hot dinners for the week while our kitchen was closed.

 

Ken Boggess - District Manager at Bon Secours Mercy Health Support System, Peter Cleveland - Resident Director at Tiffin University in Tiffin, OH

Ken helped us at St Anne when our kitchen had to close unexpectedly for repairs. He sent emails to our accounts to help get us some portable warmers for us to use to keep the hot food hot during transportation from one account to ours. Thank you, Peter for your quick response in getting us those warmers to use.

 

Terri Brown - Customer Service Attendant Supervisor at the Lafayette, IN Branch in Lafayette, IN

One of our team members traveling in Lafayette had a flat tire. Their mom and dad were an hour and a half away. Since Terri was local, I called her to see if she could help change the tire. She and her partner went out Saturday evening to assist this team member with getting their tire change and helped get them back on the road. She went above what is expected!

 

Nicholas Loveland - Receiver at Bon Secours Mercy Health St Elizabeth Boardman Hospital in Boardman, OH

Thank you, Nicholas, for picking up extra shifts constantly and for helping out wherever needed.

 

Susan Landry - Lead Receptionist at the Headquarters Service Center in Warren, OH

I would like to recognize Susan as one of our Hospitality HEROES. Sometimes it the little things that can make all the difference to those of us in the field. In the past, I've had to call Headquarters to speak to someone about an issue and was not sure who I would need to speak with. A brief explanation to Susan and she would know exactly who it is that I would need to get my issue resolved. Yesterday I called because I needed some forms. I told her who I was and where I was from and even though she was answering phones, she emailed those forms  to me within minutes, again making my job easier! I am sure she gives this kind of service to every AVI team member, but I'm not sure if she realizes how much she helps all of us. She is ALWAYS pleasant about it!!! I can't think of a better way to let her know what she does everyday is noticed and very much appreciated.

 

Charles Hegland - Assistant Manager at DHL CVG Building 6 in Erlanger, KY

Chuck has been with us for about two years, transferring from another account. He has taken the reigns whenever and wherever needed. His support and diligence have been a missing link in which we didn't know we needed. Chuck always looks to break the mold with new ways to improve our account. He involves the team with growth and makes our guests more excited to dine with us. Thank you Chuck for everything you have done. You are appreciated beyond words!

 

Tim Kennedy - Service Technician at the Pittsburgh, PA Branch in Pittsburgh, PA

I want to thank Tim for coming and helping install a new account and pull some machines. We appreciate all of your hard work here at the Bellaire, OH Branch.

 

Anna Marshall - Food Service Worker at Zimmer Biomet West Building 5 Café in Warsaw, IN

Anna is new to our team and has been doing so well that I get stopped by customers at least once a week to tell me how good she's doing and how much they appreciate her. She makes sure all of our food that's served is fresh & has great customer service skills. We're happy to have her on our team.

 

Richelle Meeks - Supervisor at Zimmer Biomet North in Warsaw, IN

Richelle just recently joined our catering team and she's picked up on everything quickly, pays attention to detail, works fast & efficiently, delivers orders on time, gets along with everyone, and makes suggestions for improvements. We're very happy to have her.

 

Sara Wesner - Office Supervisor at Butler, PA Branch in Butler, PA

Sara has been in this role less than 2 months and has made positive changes to make the life of our drivers easier and has had a positive effect on customers calling in to the branch.

 

Lester Wesner - Service Technician at Butler, PA Branch in Butler, PA

We had a client send in a message that "Les does a really nice job!! Thank you" He is out making positive impressions with our accounts.

 

Sue Hall - Barista at US Bank in Cinncinati, OH

Sue comes to work every day willing to do what needs done to help out her fellow coworkers and develops great relationships with her Starbucks customers. These relationships keep her customers always coming back for more.

 

Barb Pyciak - Customer Service Attendant Supervisor at the Bellaire, OH Branch in Bellaire, OH

Thank you Barb for helping out with our Service Route Drivers with getting trucks picked up and dropped off for repairs. Thanks for being part of Team Bellaire.

 

Chelsea Infante - Human Resources Manager at the Headquarters Service Center in Warren, OH

Chelsea is always willing to help out, no matter how busy she is. We are all short-staffed, but that doesn’t stop her from going above and beyond with her efforts in assisting all of us. We are lucky to have her!

 

Alexis Coppola - Resident Director at Converse College in Spartanburg, SC

Alexis has continued to go above and beyond her assigned duties. Not only did she have a very successful opening at Converse, but she also has been instrumental in transitioning Presbyterian College, including throwing together a last-minute client request to open football concessions for a practice event for the community. The event was a huge hit, and would not have been possible without Alexis leading the way.

 

David Brown - Resident Director at Presbyterian College in Clinton, SC

David and his team had a large student late night event last Friday night. Several team members had to leave the account due to illness, so David handled the event basically on his own. The event went super late, then he was back the next morning for a last minute client request. The event was very well received and would not have been possible without David's dedication, hard work and his leadership.

 

Justin Banasiewicz - Creative Director at the Headquarters Service Center in Warren, OH

Justin is always very pro-active and responsive when we need any marketing paperwork printed for fulfillment items to be sent out to our field accounts. We usually have the paperwork in our hands the same day that we ask for it.

 

Amanda Carroll - Customer Service Attendant at the Akron, OH Branch in Akron, OH

Amanda is a true asset to AVI. When she first started with us, she was the CSA for just General Aluminum. As our business grew, employees needed to be shuffled around to cover additional accounts opening back up. Amanda graciously accepted the challenge of vending multiple account locations on a daily basis. Everyone she comes in contact with adores her and says what a great job she is doing keeping their markets stocked with products. When General Aluminum adjusts their schedule to work 7 days a week, Amanda offered to work 6 days a week to keep the Market C well stocked. When General Aluminum slowed down and is only working 5 days a week, we reached out to Amanda to see if she would be interested in helping in the warehouse on Saturday mornings packing food due to shortages of staff. She had no hesitation in accepting the extra workload. Amanda has a bubbly personality and goes with the fluidity of changes which our business evolution comes with in helping.

 

Tracy Leavell - Customer Service Attendant Supervisor at the Akron, OH Branch in Akron, OH

Tracy is an excellent leader for her CSA team. Tracy is very fast and efficient in responding to the needs of each CSA in her territory. Tracy has excellent communication skills and will reach out to other team members for help when needed. Tracy is able to give constructive criticism when needed, but will always follow up with the strength the CSA has shown. Between juggling call offs due to exposure and scheduled vacations, Tracy makes sure each account receives their necessary service. If Tracy is unable to get to an account, she will reach out to our operations team to assist with coverage for the account. Tracy comes to work each day with a smile on her face that brightens a room. She develops great relationships with her clients by responding to their needs and/or special requests. The Akron, OH Branch is very blessed to have Tracy on the team!

 

Kurt Monahan - Sous Chef at Anderson University in Anderson, SC

Kurt has recently been promoted to Sous Chef in our dining hall as he has proven himself to be a pivotal piece of our culinary program. His hard work, determination, and consistency is appreciated and valued. Thank you Kurt!

 

Daniel Speaks - Director of Retail Operations at Anderson University in Anderson, SC

Daniel has been an integral part of our retail program. His measured leadership provides a level of calm and its impact on the different locations on campus. Thank you Daniel!

 

Joe Jarvis - Route Supervisor at the Akron, OH Branch in Akron, OH

Joe is dedicated to all aspects of the job. Whether it is taking extra time to make sure all tasks are completed each day or helping out fellow team members with every challenge that comes into play during the week.

 

Brian Smith-Executive Chef-McDaniel College Englar Hall in Westminster, MD

On Thursday, September 1, Brian responded to an emergency situation and came to the aid of one of our students. The chef took a calm approach to this situation and acted in a professional and decisive manner. Great Job Chef!

 

Nick Pantelis - Department Manager at the Headquarters Equipment Warehouse in Warren, OH

Nick is always very helpful with putting away items when received, getting items from the back for us in Fulfillment, as well as putting pallets down for us. He does a great job as the warehouse department Manager and is always moving and getting the job done. I appreciate all he does for our department.

 

Brandon Steed - Service Route Driver at the Bellaire, OH Branch in Bellaire, OH

Thank you Brandon for your help with moving machines on your day off. I appreciate you being a team player and making our customers happy with their machines. Thanks for being on Team Bellaire!

 

Michelle Messervey - Resident Director, Korey Goodman - Executive Chef at Washington College in Chestertown, MD

This summer has been pretty extraordinary for Michelle and Korey. They left their former location at Keuka College and Finger Lakes Community College to move to Maryland and open Washington College. In the space of a month, they overcame a number of challenges to open this new account. They will host 1200 people for the parents' weekend, followed by 1100 for an Inaugural Gala on October 10th. Along with this, we have received great compliments from the students and they are already on a first-name basis with the President and his wife. Korey was recently given the President's family recipe for German Potato Salad, which he made for them and was told "it was the best they ever had".

 

Reina Juarez - Food Service Worker at McDaniel College Englar Hall in Westminster, MD

She comes to work every day with a beautiful smile, a positive attitude, and never complains. She is a very hard worker who is willing to do anything to help the team. Her wonderful laugh and light personality makes the work environment a very pleasant place to be. She is affectionately referred to as "Mama Reina".

 

Sean Douglass - Utility Worker at McDaniel College Englar Hall in Westminster, MD

Sean is an extremely hard worker. Sean has the capability to accomplish any task set before him and will do it with profound knowledge related to every task he does. There is no feat too big for Sean and no task too menial. We love having him here!

 

Nikya Jones - Cook at McDaniel College Englar Hall in Westminster, MD

Nikya has a bright smile, a personality, and an attitude which equips her with the fortitude to perform any task required of her. She is well versed in many areas of production and is always up for the challenge of trying something new. She has an eye for detail and produces quality results wherever she works.

 

Sandy VonBussenius - Food Service Worker at McDaniel College Englar Hall in Westminster, MD

Sandy comes to work everyday with a mission on her mind. She has a very strong work ethic and is a leader and cornerstone in our kitchen. She has a song in her heart and a smile on her face and is not afraid to tell it like it is. We all love and appreciate Sandy for all that she does and for everything that she is.

 

Kevin Laster - Resident Director at McDaniel College in Westminster, MD

I do not feel Kevin gets the recognition he deserves. He works well over 40 hours a week. Comes in before 7:00AM everyday and leaves after 6 everyday. Work weekends to make sure things go smoothly. He works catering events when the catering director cannot be there. He serves food on the line and comes up with great ideas along the way. He also has young children at home who he does not get to see very much due to work and he still doesn't complain. Some times, team members berate Kevin because they feel he is asking too much of them. I think he isn't asking enough of them. Along with all that he does, you will never hear him complain. He deserves to be recognized at a higher level.

 

Jason Licari - Sous Chef at McDaniel College Englar Hall in Westminster, MD

Jason has been with the company well over a year as our Sous Chef. He started at the pub where he was able to fix the problems we were having. Under his direction, the pub has been running smoothly. He now works in the dining hall with a great attitude. I have never heard him complain once. He pulls his weight plus some. He is a great example of a shining team member.

 

Kristen Miller - General Manager at  McDaniel College Englar Hall in Westminster, MD

Kristen has been with the organization for  two months after we took over the account . She started as a Supervisor and worked up to an Admin position. She has become such an integral part of the operation and is truly an idol AVI team member. The values she carries into the operations align with the AVI Core Values which we live by.

 

Lisa Dobbs - Customer Service Attendant at the Bellaire, OH Branch in Bellaire, OH

Lisa takes care of her customers, by showing compassion towards them and they love her for it. Thank you Lisa for your hospitality. Team Bellaire appreciates you very much!

 

Andrew Garland - Corporate Trainer at the Headquarters Service Center, in Warren, OH

Andrew did an amazing job of putting together field training sessions. He volunteered for an immense amount of travel to provide a personal, in-person touch for the rollout of Drasi. He consistently found new ways throughout the rollout to make things smoother and better for the field and clients. He had a lot of client-facing contact as well as generated an amazing amount of good will for the project with every level of operator we have. This project comes with significant changes to the field. Andrew has been the most significant part of helping people embrace this very important change on behalf of AVI.

 

Buffy Peterman-Ison - Supervisor at Anderson University Chick-Fil-A in Anderson, SC

Buffy has gone above and beyond being gracious and hospitable to guests and team members alike. We appreciate everything she does on a daily basis to make Anderson a better place! Way to go Buffy!

 

David Uram - Resident Director at Anderson University in Anderson, SC

Dave leads us with a smile! I mean all the time. I've never seen him angry. In times of stress, concern, or disruption...Dave smiles!

 

James Tyler Roberts - Grill Cook at Anderson University Dining Hall, in Anderson, SC

The students here at Anderson University really enjoy James's positive attitude and his willingness to help. He has been a great addition to our team.

 

Tammy Foley - Accounts Payable Specialist at the Headquarters Service Center in Warren, OH

Without asking Tammy, she saw my petty cash had a few large receipts turned in and went ahead and did an off run so I would not run short on petty cash. Something like this really helps us in the field and I really appreciate her for what she did. I did tell her I was going to get "Tammy ROCKS" tattooed on my arm. I'm just hopeful that this gesture makes her not ask for a picture of that tattoo.

 

Sharon Wiest - General Manager at Mount St Joseph University - Seton Dining in Cincinnati, OH

Sharon recently received positive feedback from the President of the University, Dr. Williams, in regards to a recent event held on campus. She was praised for her customer service and the attention she provided to the attendees of the event. "Sharon & Team: For your work in providing an outstanding luncheon for the Royal Mounties function, Mount St. Joseph University Cabinet recognized you, officially, during its August 9th Cabinet meeting, recording the acknowledgement in the official meeting minutes! We appreciate the extra effort and energy you exerted on behalf of the Mount – and are proud of our association with AVI!" (I apologize for the delay in relaying this recognition to you…) Thanks! H. James Williams, Ph.D. President

Essie Furquan - Grill Cook at Youngstown State University Retail Wendy's in Youngstown, OH Essie leads by example with hard work and, most of all, an endlessly positive attitude.

 

Dianna Flint - Cook at Alfred University Powell Café in Alfred, NY

Dianna has shown great leadership throughout the first half of the new semester. Not only does she execute her station with expertise and professionalism, she is always quick to lend a hand at other stations when help is needed. She calmly focused on the task at hand, and has been a major asset and team leader in 2022!

 

Joshua Fischer - Sous Chef at on Secours Mercy Health Clermont Hospital - Batavia in Batavia, OH

Josh came to Clermont about five months ago. He has made a huge impact on our café. His entrees are delightful, his attitude is awesome and he is very easy to work with. We continue to receive compliment after compliment on his specials.

 

Jennifer Bachman - Office Supervisor at the Bellaire, OH Branch in Bellaire, OH

Jennifer is always helping out with her fellow team members. If she sees a team member needing help in the warehouse, loading a truck or answering a question, she is always there for them. Thanks Jennifer for always lending a hand to others!

 

Sharron LeBlanc - Grill Cook at Bon Secours Mercy Health St Elizabeth Boardman in Boardman, OH

Sharron goes above and beyond in our retail café. Recently, after working a full shift, she volunteered to decorate and pass out candy for Mercy's first annual Trunk or Treat for the hospital staff's children. A good amount of our success was due to her support, without hesitation.

 

Thomas Robinson - Retail Manager at the Hospital of the University of Pennsylvania Pavillion in Philadelphia, PA

"I wanted to give a shout out to Thomas. He was working at the register today. I’ve seen him several times over the past weeks and have noticed that he is always so friendly and personable to everyone who comes through the line. He actually looks up and greets you and makes you feel acknowledged. With processes like self- scanning (which I have no problem with), it can be easy to lose touch with the fact that you are, in small ways, interacting with colleagues, patients, and families. A smile, or a simple hello and thank you, can really make a difference in someone’s day. In any case, while we can often be inundated with everything that goes wrong, I wanted to recognize someone who is doing something right! Please let Thomas know that people recognize him for his positive and friendly attitude and we’re thankful for it!"

 

Stephen Williams - Cook 2 at the Hospital of the University of Pennsylvania Pavillion in Philadelphia, PA

"Steve is an exemplary employee and a true perfectionist. He is always willing to help out and be the support person, whether in the dish room, filling in for others to take breaks, or general cleaning that no one else will do. He works his shift until the last minute and always with a smile. He is outstanding!"

 

DiShawna Solomon - Supervisor at Aultman Hospital - Main in Canton, OH

Today the Aultman hierarchy recognized, one of our own. A short time ago DiShawna saved a patient’s life. In the late afternoon hours, she noticed a person who seemed to be in physical distress. The area where they were located in the hospital was not active at this time of afternoon. DiShawna approached the patient, recognized the seriousness of the matter, and ran to get help. The first person she ran into was Tiffany, a hospital executive. Tiffany called code blue, at which point the medical team showed up. The patient was rushed to ER and stabilized. The patient remained overnight. The physician who took care of the patient called Tiffany the next day and told her that if DiShawna had not helped the patient when she did, the patient would not have made it.

 

Charles Lee - Patient Service Ambassador at the Hospital of the University of Pennsylvania Pavillion in Philadelphia, PA

Charles been with the team for two months and had brought so much light and positivity to our account. The patients and nurses send us personalized emails and letters saluting Charles. He's our everyday hero and we appreciate him!

 

Charles Lee - Patient Service Ambassador at the Hospital of the University of Pennsylvania Pavillion in Philadelphia, PA

This is a great shout out to one of our newest team members, Charles! This is a quote from one of our Nurse Managers. "I wanted to reach out regarding Charles Lee. Our staff cannot say better things about him. He shows up every day with a smile on his face and an overwhelming positive attitude. He greets everyone with courtesy, respect, and goes above and beyond for our patients in isolation. He personally calls into the patient's room daily, to take the meal request while making sure the patient is taken care of and accommodated. We are extremely grateful to Charles and all of his hard work!"

 

Rolanda Harris - Cashier at Good Sheperd Penn Partners Rittenhouse in Philadelphia, PA

Rolanda, our barista, provides exceptional service each and every day; however, her service stood out this holiday season when she provided personalized holiday cards for her regular guests at the hospital. A nursing administrator e-mailed to recognize her amazing care and detail when it comes to customized service. She is an asset to our department and we would not want to have to work without her! Thank you Rolanda!

 

Kristina Gibson - Patient Services Ambassador at Bon Secour Mercy Health St Elizabeth Boardman in Boardman, OH

Kristina always goes above and beyond for her patients. She truly exemplifies the core values of both AVI and Bon Secour Mercy Health. We are very proud to have her as a part of our team!

 

John Bacha - Executive Chef at Bon Secour Mercy Health St Elizabeth Boardman in Boardman, OH

John is always a great ambassador for our brand. At this year's Christmas Tea, he definitely took the extra step. Chef dressed up as the Grinch and wowed the hospital!

 

Theresa Ewers - Office Generalist at Kenyon College in Gambier, OH

I would like to recognize Theresa as one of AVI's Hospitality HEROES!

 

Sean Quinn - Executive Chef at Staten Island University Hospital in Staten Island, NY

Chef Sean was an absolute pleasure to have for the week. He went out of his way to meet our team and help in every aspect!

 

Jackie Brown - Service Route Driver at the Seymour, IN Branch in Seymour, IN

Jackie started driving for us in August 2022 and has been doing a great job and very much appreciate him and the work he does. But it goes much further as his accounts are letting us know how great of  a job he does for them. They cannot say enough good things about how he takes care of their machines, their markets and works to get them the items they desire. Jackie is also on top of keeping the equipment in good working order. We are very fortunate to have him working with us. Jackie is on board with our TOTAL Customer Satisfaction approach. Thank you Jackie for all you do!

 

Ian Velazco - Food Service Worker at Saint Anselm College Davison Dining Hall in Manchester, NH

Ian is extremely dependable, consistently upholds standards and is extremely polite with students and fellow team members. He helps other stations and makes sure the communication from the service area to our culinary team is on point. Thank you Ian!